FAQ for 2022

Our answers to your most frequently asked questions

Below you will find important information about your visit to the trade fair. If you have any further questions, please do not hesitate to contact us personally.

7 - 13th of April 2022. 

EQUITANA, Messegelände Essen, Messeplatz 1, 45131 Essen.

From 10:00 to 19:00 daily.

During the day, all 3 entrances to Messe Essen - West, South & East - are open.

To ensure that you can enjoy EQUITANA safely, there will be a hygiene concept based on the requirements of the current protection ordinance. Everything that is important for you as a visitor in connection with Covid-19, you will find here.

To make it easier for you to find your way around the fair, the EQUITANA halls are divided thematically according to the different target groups of equestrian sports. Further Information

We expect to be able to provide you with an initial overview from mid-December.

We assume that we can continue to realize an informative and entertaining day program for you. Implementation will be in accordance with the requirements of the current Corona Conservation Ordinance. Program changes will be announced.

We are in the middle of planning the program and will probably be able to publish the respective performance times starting January 2022. You can find out the latest news about coaches, stars and influencers by following us on social media.

The U11 subway line stops directly in front of the exhibition center. You can find more information here. Please note that the EQUITANA ticket does not include the use of public transport, a separate ticket must be purchased.

There are around 7,000 parking spaces close to the trade fair - and an additional 7,000 parking spaces in the P+R system with free use of the trade fair bus (e.g. P10). Please follow the parking signs in the vicinity of the trade fair.

People with disabilities with the appropriate ID can park in parking garage P6 directly under the exhibition grounds (under Hall 3). Please have your ID card ready.

You can find all information on barrier-free access to the Essen trade fair center here.

No, no dogs / other animals may be brought onto the exhibition grounds.

Backpacks, bags and trolleys are allowed. Drinks and food may also be brought in. For safety reasons, glass bottles are not allowed.

Smoking is permitted only in specially designated outdoor areas.

No, there is no on-site childcare.

Photography and filming at EQUITANA is permitted for private, non-commercial use.

Photography and filming is permitted at the shows with the following restrictions:

  • Photography and filming only permitted without flash and without a tripod.
  • Films published on the Internet and public networks must not exceed the maximum length of 1 minute per actor and the total length of 10 minutes.

Photographing and filming for commercial use (such as, among other things, the resale of images and films in digital as well as printed form) is subject to restrictions and requires the express permission of the organizer.

Our partner Hotelmap lists all hotels in EQUITANA:

Click here for further information.

If EQUITANA is cancelled, we will refund the full ticket price through our partner Ticketmaster.

Tickets can be purchased via our online store at www.equitana.com/tickets, via www.ticketmaster.de (keyword EQUITANA)and via the ticket hotline +49 (0)1806 999 000 250 (daily 10.00 - 18.00). The ticket hotline is for ticket sales only. If you have any questions about EQUITANA, please contact our visitor hotline at +49 (0) 211 90 191 201.

In 2022 there will be no box office on site. You will have to purchase tickets in advance via our online store or via the ticket hotline.

All ticket types including discounts as well as the prices can be found here.

Take advantage of the early bird price until the end of the year. In January and February 2022, price level 1 will apply to trade fair tickets, and from March 1, 2022, price level 2 will apply.

Depending on how the pandemic situation develops, there may be capacity restrictions at the exhibition center. We recommend that you buy your ticket early. And don't worry: in case of cancellation, we will refund the full ticket price.

Unfortunately, there are no vouchers valid only for EQUITANA to buy. However, vouchers for all Ticketmaster events can be purchased from Ticketmaster. These are then in turn redeemable for all available EQUITANA events (trade fair and/or show). Further Information

Please note that the EQUITANA ticket does not include the use of public transport, a separate ticket must be purchased.

All orders can be viewed in your Ticketmaster account. If you have any further queries, please contact info@ticketmaster.de stating your name, order email address and if possible your Ticketmaster order number.

Tickets are excluded from exchange. However, if EQUITANA is cancelled due to Covid-19, you will of course receive a full refund of the ticket price.

Do you have questions or need help?


Our Customer Service Center will be happy to answer any general questions you may have.

+49 211 90191-201

csc-germany@rxglobal.com

Service hours:

Mon. - Thu.: 08:30am – 4:30pm
Fri.: 08:30am – 3:30pm

Arrival and Opening Hours

Date:
7 – 13 April 2022

Place:
Exhibition Centre Essen

Messeplatz 1

45131 Essen

 

Opening Hours:
daily  10:00 - 19:00